Tag

#Client Communications

2articles

Corporate Actions on CFDs: The Ops Playbook Brokers Use to Avoid Disputes, P&L Shocks, and Bad Fills

A practical ops + platform configuration guide to handle CFD dividends, splits, and rollovers with clean pricing, correct client adjustments, and audit-ready controls.

July 20, 202616 min147

Thomas Mueller

When Your LP Goes Dark: A Practical Liquidity Incident Runbook for Brokers

A broker-ready runbook for LP outages, price spikes, and stale quotes—covering roles, decision thresholds, must-have logs, and client communications that reduce damage and disputes.

May 3, 20266 min2,292

Amira Khalid